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Nothing Brings Out the Self-Righteous Like a Terrorist Attack

Whenever we see terrible things like the ISIS attacks in Paris, something happens on Facebook: Many people become experts on religion and politics, and still more people get anal when people don’t observe a tragedy exactly as they would. Terror attacks bring out the best in some people. In others, it brings out self-righteous tomfoolery.

Mood music:

https://youtu.be/IN9REo4Le6g

Whatever your political and religious beliefs, the attacks prove that your agenda is the correct one. One guy posted so many memes about Obama being a secret agent for ISIS and the so-called Muslim brotherhood that I almost believed it after a while.

If you had the French flag superimposed over your profile picture, you were a racist for ignoring the attacks that happened a day before in Lebanon. You were an anti-Semite because you didn’t include Israel, which is attacked every day.

If you tried to make the point that terrorists don’t represent the whole of Islam, you got shouted down by the right wing for not accepting that Islam is in itself an evil, savage religion.

If you dared to point out that there is in fact evil in the world and that the bad guys must be destroyed, you got shouted down by the left wing for being intolerant and politically incorrect.

Where do my views fit into all this? As usual, somewhere in the middle.

I don’t believe Islam is in itself an evil religion. I know a lot of people who follow that faith and they are decent people who work hard and want what’s best for their communities. But I don’t think we can ignore the fact that far too many bad guys are twisting Islam to their evil purposes. People of Islam need to be a lot more vocal about it than they have been.

I’m not a gun-toting NRA supporter and I don’t buy into the rhetoric about liberals taking the good guys’ guns away. But I don’t think gun-control laws have helped all that much, since bad people continue to get around those laws.

I believe there is evil in the world, and there always has been. When bad guys plot to kill innocents, the good guys need to kill them first.

I believe that the best thing we can do to make a positive difference in the world is be good to other people. I believe that being good to people requires a whole lot more than putting slogans and statements on Facebook. It requires spending one’s time to do things for others, whether it’s helping them deal with a work-related challenge or a crisis in confidence and faith or helping them get food and other things a lot of us take for granted.

I believe that self-righteous people are generally assholes who have nothing better to do with their time than to put down others who disagree with them. If I ever get like that, I hope someone slaps me down hard.

I also think the vast majority of people are good. When danger strikes, we’ve seen many acts of compassion time and again.

That’s why I still have hope, even when the self-righteous pollute the Internet.

Candelight vigil for Paris

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Coming Soon: The OCD Diaries Book Series

For years, people have told me to write a book based on this blog. And for years I’ve resisted because life was busy enough between work, family and writing for three blogs. But after some brainstorming with Erin last weekend, the decision is made: I’m diving in. The time is right.

Mood music:

In 2016 I’ll still write fresh posts here, but my main focus as far as The OCD Diaries goes will be on book writing. Not one book, but a series. There are several recurring themes in the blog and instead of jumping from one to the other in one book, the best approach is several small volumes that zero in on specific themes. The idea is for these to be relatively short essay collections. Instead of merely cobbling together old posts, there will be a lot of fresh writing to fuse things together.

I also want to use a lot of art. Some will be my own. But I have many friends who are artists and I want to use these to give them some more exposure.

We’ll be shopping around for a publisher, but if we can’t find a suitable one we’re going to self publish. One of the great things about the Internet is that it’s easier to go it alone, whether it’s book publishing or music recording. I have one big advantage going in: a lot of experience with publishing and plenty of connections in the business.

These will not be self-help books. I’m too flawed to be telling you how you should deal with life. These are just my experiences and observations. The reader can do what they will with it.

Here’s my early thinking on the different volumes. Any and all feedback is appreciated:

  • Lessons from an Imperfect Childhood: Don’t expect this to be a laundry list of grievances from childhood. I have no grievances. Life happens, and we all go through tough times. I also believe that most of us have imperfect childhoods and that we even need it to be that way. This volume is where I’ll write about the lessons my experiences produced.
  • Turning Mental Disorder into a Superpower: This volume will be a chronological narrative of my struggle with OCD and the magic that happened once I realized the goal wasn’t to beat the disorder but to manage it in ways that turn weakness into strength.
  • Grief Management 3.0: Here, I’ll collect my essays about loss, with a focus on how one gets through it.
  •  The EddieTheYeti Collection: I’ve written a lot of posts based on the work of friend and fellow infosec practitioner Eddie Mize, who has done a lot of remarkable art under the name EddieTheYeti. This book will feature my writing and his art.
  • Living with Depression, Fear and Anxiety: My experiences and lessons from all three will be collected here.
  • The Rebellious Catholic: This volume will have essays from my ongoing spiritual journey.
  • What InfoSec Taught Me About Dealing with Life: My work in the security industry has produced critical lessons on how I need to live my life. Expect an emphasis on the many mistakes I’ve made and why they were ultimately for the good.

Will I get through this whole list in 2016? I doubt it. But the new year will be my starting point. Titles and the number of volumes are also likely to change.

Let the games begin.

Uncle Fester reading a self-help book while lying in bed

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Leave Abigail Hernandez Alone

Trashing the victim in a crime is nothing new; we’ve been doing it forever.

That doesn’t make it right.

Mood music:

http://youtu.be/MhfRUYUkq_0

After the Manson murders in 1969, for example, the newspapers were full of speculation about how the victims may have done themselves in by living a lifestyle that attracted dangerous people.

Today people are fixated on the case of Abigail Hernandez, a 15-year-old New Hampshire girl who recently returned home after being missing for several months. Nathaniel E. Kibby, 34, is now in jail, accused of holding her hostage for nine months.

On the surface, it seems like a simple case: A girl was kidnapped and, thankfully, she got home alive. Police made an arrest, and now the court proceedings begin.

The general public knows almost nothing about what really happened. But that doesn’t stop people from suddenly becoming experts. Listening to the radio during my work commutes this week, I’ve heard all manner of theories. The most popular theories:

What really happened? I have no idea, other than she was gone for nine months and recently returned home, and someone was arrested for allegedly kidnapping her.

Whatever happened behind the scenes, people need to chill out and stop slicing and dicing this kid’s life to bits. She is a teenager, a child.
Until the full truth comes out, people should stop trying to pass judgement.

We can better serve our communities and ourselves by dealing with our own private baggage instead of picking apart the motives of a kid.

Go home, rumor mongers. You’re either drunk or just assholes.

Abigail Hernandez Missing Poster

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The Battle of Market Basket

Several people have asked what I think of the Market Basket drama, including the boycotts and empty shelves as employees fight for the reinstatement of recently canned CEO Arthur T. Demoulas. Here’s my answer.

Mood music:

Many people worry about what will become of a supermarket chain that, up to this point, has been the cheapest on the block. If this chain goes bye-bye, a lot of people in financial distress worry they’ll have more trouble putting food on the table.

I’ve never been a fan of Market Basket. I hate the narrow, cluttered aisles and find the quality of their produce and meats substandard. Other supermarkets are way too expensive, especially the likes of Shaws and Whole Foods. We shop at Hannaford, which has decent quality and more reasonable prices than Shaws, in our opinion.

But that’s a personal choice. While Market Basket isn’t my cup of tea, I’m glad it’s around. For one thing, competition is good. For another, I have friends and family who rely on Market Basket’s lower prices, and they are genuinely frightened.

Do I support the workers who are rebelling, trying to get their old CEO his job back? Yes and no.

I certainly respect them and admire them for standing up for what they believe in. There are so few family companies left that invest in employees that it’s hard to disagree when some dedicated employees are willing to stick their necks out to preserve something important.

On the other hand, they are not the owners and, fair or not, the owners can do whatever they see fit, as long as they operate within the law.

The big action items fall to customers.

If you’re a customer and the chain starts to jack up prices and make it harder for you to feed your family, you can speak with your dollars. In this case, if they change their ways, don’t give them your money.

If enough people act, someone will leap in to fill the void and offer the cheaper option customers don’t feel they’re getting from Market Basket any longer.

I hope it doesn’t come to that and that sanity prevails.

To those fighting the good fight, I wish you the best of luck.

market basket store in ashland

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Taking Lunch from Children Is Never OK

The headline was so outrageous I didn’t believe it at first. I see a lot of crazy stuff on the Internet that doesn’t hold up under scrutiny. Unfortunately, this one is true: Administrators  at Uintah Elementary School in Salt Lake City confiscated and trashed the lunches of up to 40 students because their parents were apparently behind in payments.

Mood music:

From The Salt Lake City Tribune:

Jason Olsen, a Salt Lake City District spokesman, said the district’s child-nutrition department became aware that Uintah had a large number of students who owed money for lunches. As a result, the child-nutrition manager visited the school and decided to withhold lunches to deal with the issue, he said. But cafeteria workers weren’t able to see which children owed money until they had already received lunches, Olsen explained. The workers then took those lunches from the students and threw them away, he said, because once food is served to one student it can’t be served to another. Children whose lunches were taken were given milk and fruit instead.

Parents were understandably outraged. Erica Lukes, whose 11-year-old daughter had her cafeteria lunch taken from her as she stood in line Tuesday, told the newspaper that as far as she knew, she was all paid up. “I think it’s despicable,” she said. “These are young children that shouldn’t be punished or humiliated for something the parents obviously need to clear up.”

The school district issued this lame apology:

When lunch time came, students who still had negative balances were told they could not have a full meal but were given a piece of fruit and a milk for lunch. The district does this so children who don’t have money for lunch can at least have some food and not go without.

Anyone with half a brain knows a piece of fruit and milk is hardly enough lunch for a child. It’s also a known fact that for a lot of poorer kids, school lunch is often the only decent meal they get all day.

Any decent soul knows that when parents fall behind on payments, it should never, ever be taken out on the kids. What’s worse is that in this case, it doesn’t appear parents knew they owed money.

I want to forgive the administrators who did this. I doubt they are heartless. I doubt they set out to do wrong. But their actions certainly demonstrate that they are unqualified to be doing the jobs they have. They should be fired or retrained.
Uintah Elementary in Salt Lake City

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So You Wanna Boycott RSA Conference 2014

Disclaimer: This is my opinion. I do not speak on behalf of my employer.

Folks in the information security industry are debating whether to boycott RSA Conference 2014 to protest RSA’s reported misdeeds concerning the National Security Agency (NSA). Boycotts can be powerful tools. But they can also lead to trolling or a loss of your own voice.

Mood music:

One of this blog’s missions is to promote more reasonable discussion. I’ve seen how people hurt each other with words in the security industry and elsewhere, and this latest issue is no exception.

It’s a waste of energy.

Some Background

At last count, eight well-known security practitioners announced that they were skipping the upcoming RSA Conference in San Francisco because the conference’s sponsor, security vendor RSA, allegedly pocketed money from the NSA to put a faulty encryption algorithm into one of its products.

The revelation is part of the ongoing fallout of former NSA technical contractor Edward Snowden leaking details of top-secret mass-surveillance programs to the press.

In this debate on whether RSA, and by extension the NSA, did wrong, you’re either a PR-obsessed grandstander or a coward who refuses to take a stand. It just depends on which side of the discussion you fall under. Those who are boycotting the RSA conference have been accused of the former, while those who are still attending are accused of being the latter.

My Two Cents

I’m going to RSA Conference 2014.

Based on all the information out there — and I’ve read quite a bit of it — I’m inclined to believe RSA took money from NSA to allow a flaw into its technology.

I agree that this shouldn’t come as a surprise because the NSA was, after all, created for those sorts of activities. That doesn’t mean there’s no cause for anger.

RSA customers rely on the company’s products to keep proprietary information safe from sinister hands. Taking money from a government agency to make spying easier is not OK. The argument that spying on American citizens is necessary to uncover terrorist plots is rubbish. It’s the same fear-based thinking after 9-11 that led to the PATRIOT Act. That’s my opinion. To those who disagree, I mean no disrespect. Good people can disagree.

Having said all that, you would think I’d be among the boycotters. I share their anger and respect their right to protest as they see fit, as long as no one is harmed in the process. But I’m not boycotting for a few reasons:

  • I’ve never gone to RSA Conference to support RSA the company. I go to network with peers and get a better sense of what the latest security trends are.
  • I can’t do my job from the sidelines. I have to be where the action is.
  • If you’re angry with RSA, isn’t it better to attend the conference and speak your mind? It’s a more powerful approach than staying home.

I don’t claim to have all the answers. I don’t claim moral superiority. That’s simply where I stand.

On Twitter the other night, Akamai CSO Andy Ellis — my friend and boss — said, “Whether or not one agrees with the RSAC boycott, we can celebrate [the boycotters’] freedom to express anger and disappointment. We need more of that.”

Furthermore, he said, we should be able to be angry without feeling the need to ostracize those who aren’t expressing anger, and vice versa.

He’s right.

It’s OK to rage, and it’s OK to boycott. Troll if you must. That’s your right, my friends. I’m going to follow my conscience and strive for civility.

RSA SecurID

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Respectful Disagreement about the Valley Patriot

In recent months, I’ve taken the editor of one of my local newspapers to task over what I’ve seen as his overeagerness to make judgement calls.

I unfollowed Tom Duggan on Facebook at one point because I was so pissed off. Duggan and I have since had a conversation, and I want to make sure everyone understands this: I stand by my earlier criticisms. But it was in no way meant as a personal attack. In fact, I have much respect for Duggan and believe he gets it right most of the time.

Mood music:

[spotify:track:2itgUw0RkrEcqmMxtBzDM7]

Let’s go back a bit in time for some context.

Duggan reached out to me after I wrote this post on the case of Erin Cox, a North Andover High senior who was punished for being at a drinking party police busted up a few weeks ago. I argued that Duggan rushed to judgement when he published an article saying Cox appeared in court on drinking charges, which turned out to be untrue.

A few months before that, I blasted him for what I saw as his overeagerness in reporting the death toll of the Boston Marathon bombings. As is usually the case in the madness of collecting breaking news, Duggan received information on the death toll that turned out to be inflated. He corrected his information as it came in. But I felt — and still do — that he was in too much of a hurry to get the news first and that he should have waited for better confirmation before blasting details all over Facebook.

In both stories, Duggan believes I took him out of context, that I unfairly painted him as a rogue editor making things up and inflating details for the hell of it. He said he had no problem with criticism as long as it was fair and not based on spliced-together bits designed to paint him in an untrue light.

So let’s clarify some things:

This isn’t about splicing details together in a manner that fits the point I want to make. It’s about my reaction to his work as it unfolded on social media.

Duggan has done a lot of good around these parts. I worked at the Eagle-Tribune for nearly five years and know that the paper was in need of real competition. I was happy to see the Valley Patriot emerge as a check on my former employer. I actually think it made the Eagle-Tribune a better paper.

Duggan has a lot of heart and a passion to get it right. My problem in recent months wasn’t that he spread lies. He didn’t. It was that he got too excitable in the face of breaking news and rushed out information that needed more verification.

As someone who has been on the receiving end of criticism many times in my career, I know it’s no fun. But I have to call it as I see it.

But understand this: When I criticize Duggan, I do so with respect for all he’s done for the community.

Hat with Press tag

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Navy Yard Shootings: The Stigmatizer’s Wet Dream

With last week’s terrible Washington Navy Yard murders, politicians are preaching the importance of better mental health services. In the process, stigma building has reached disturbing heights.

Mood music:

This massacre, like Sandy Hook and Aurora, Colorado, before it, was perpetrated by a troubled soul with some degree of mental illness. Navy Yard killer Aaron Alexis had told authorities weeks before that he was hearing voices in his head. Aurora shooter James Holmes had colored his hair red and was dressed head to toe in black tactical gear when he murdered people. After he was arrested, he told police he was The Joker. Adam Lanza had a history of deep mental illness when he grabbed his mother’s guns, killed her and headed to Sandy Hook Elementary School.

As a result, the media is sinking its teeth into the crazy factor, the notion that if you’re mentally imbalanced, you might be the next mass murderer. The NRA, in an effort to deflect renewed calls for tougher gun control, suggests the problem is that too many homicidal maniacs are running loose. NRA Chief Wayne LaPierre went as far as suggesting more of the mentally ill need to be committed.

What LaPierre and others are saying is “If someone is mentally ill, they are a potential threat to public safety.”

Whether they they really believe that or not is debatable. It’s true that recent shooters were deeply disturbed emotionally and mentally. But the words LaPierre chose paints everyone with mental illness as a dangerous lunatic and they build an undeserved stigma.

My struggles with mental illness are well established. It’s the reason I started this blog. At my lowest lows, I never considered picking up a rifle and wiping out a school. I know many, many people who have struggles similar to mine. I don’t know of a violent soul among them. They include business leaders, cops, doctors, friends and family.

Suggesting these tragedies are about the need to register mentally ill citizens in a database and commit them if necessary is as stupid as suggesting that tougher gun control laws will prevent more mass shootings. It hasn’t worked in the past, and it won’t work now.

Recent shootings didn’t happen because we have an epidemic of crazies on the street. I don’t even think weak gun laws are to blame. They happened because somewhere in the sequence of events, someone didn’t do what they were supposed to do.

Lanza’s mother kept a lot of guns around the house, even though she knew how disturbed her son was. She could have kept the weapons locked up and out of sight. Instead, they were easily accessible at the moment her son snapped.

Alexis had called police a week before the shootings and told them he heard voices he feared were “sending vibrations through his body” and were out to hurt him. Police questioned him, and then notified the Navy police. Naval police sat on the information, and Alexis held on to his security clearance, ability to carry a weapon and access to the Washington Navy Yard.

Along the way, people with the authority failed to follow the most basic of security protocols.

Maybe it’s time to stop debating whether the problem is too many guns and too many crazies, and demand those responsible for security do their jobs better.

DC Shooting Suspect

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The Problem With That ‘Crazy Wife’ Video

A man decided to record his wife freaking out. Now it’s a YouTube sensation and the subject of a post on Gawker, a site seemingly dedicated to shit like this. People are gleefully talking about how bat-shit crazy this woman is.

I’m here to rain on their parade.

http://youtu.be/1JZZWA_sjJw

This video seems to be real, but it’s getting harder to trust what you see on the Internet these days. Under the premise that this video is genuine, I have some observations:

  • Sure, she’s acting worse than a three year old. But other than this video, those outside her immediate world of family, friends and colleagues know nothing about her. Labeling her as crazy is harmful and ignorant.
  • If I had to put up with someone like this on a daily basis, I’d probably be planning my escape. But I would not record our fights for the world to see. Why? Because nothing good comes of such things.
  • It’s one video showing one perspective. I doubt it tells the entire story of this marriage.

Every marriage has its bumps, and sometimes you have to throw in the towel and call it a day. But it’s a private matter. Just because your marriage sucks and your wife is nuts doesn’t mean you have to make us watch.

Now that I’ve watched it — I didn’t have to but I did anyway — I see more going on than just some poor guy proving that he’s a victim.

I see a woman who probably suffers from some form of mental illness. Even if she’s too volatile to stay married to, she needs help.

I see a husband fanning the flames of his wife’s insanity. He goads her. He ridicules her. He makes damn sure to set her off. That’s an asshole thing to do, especially if the wife has a mental illness.

Nothing good ever comes from pressing a troubled person’s crazy button.

I hope this woman gets some help. As for the husband, I can’t help but wonder if he helped make her that way.

crazy wife

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Obsessing About Snowden Blinds Us From Bigger Truths

I’ve hestitated to write about Edward Snowden, the former technical contractor for the National Security Agency (NSA) who leaked details of top-secret mass surveillance programs to the press. People see him as either a hero or a traitor, but I’ve been conflicted.

Mood music:

http://youtu.be/VRXpL8mdgpQ

I used to fear everything and wanted the government to do everything possible to keep me safe, even if it meant giving up some liberty. I eventually got past the fear and now believe we must live life to the fullest, even if it means we’re not always safe. That part of me distrusts government and considers Snowden a hero for exposing how much spying the NSA does on its own citizens.

I also write about information security for a living and have many friends in government. I’ve seen the risks they take to secure us from terrorists and online attackers and how they’ve resisted the urge to talk about what they see because they believe it would damage the greater good. Snowden used to work among them and, by doing what he did, betrayed them. That part of me thinks Snowden is a traitor. His flight from the authorities only solidified that feeling.

Yesterday I decided to take a position one way or the other. I invited friends on Facebook and Twitter to weigh in, and found that half of those who responded think he’s a hero and the other half think he’s a traitor.

But the comments made me realize that by focusing on Snowden and the NSA, we’re distracting ourselves from bigger truths.

The important thing is what this story says about many of us Americans:

  • How we get obsessed with hero worship without considering all the supposed hero’s motives. Those of use who mistrust government are quick to raise people like Snowden on a pedestal, viewing him as a brave soul who exposed government’s evil side. But when you flee and pass on government secrets to countries like Russia and China, countries far more challenged in the freedom department than the U.S., are you really heroic?
  • How we crave scapegoats because it’s easier to scowl at a scapegoat than consider how we allowed the government to spiral out of control. After 9/11, we were so scared that we willingly allowed the government to enact overreaching laws like the PATRIOT Act. We’ve been paying for it ever since.
  • How we miss the forest for the trees. The larger lesson is that we could change things if we were willing to do the work.

We need to stop the blame game and look at what we must do as Americans to change things for the better.

We must be willing to hold political leaders accountable and stop reelecting the very politicians who vote to authorize more and more government control.

We must own up to the fact that we allowed the government to head down this path. If we’re outraged about the end result, we have to reexamine how much safety we’re willing to give up in the name of liberty and push the government in whatever direction we set. Then we have to keep our eyes on the road instead of falling asleep at the wheel.

I admit all that is easier said than done. Democracy is a messy thing. Good people have a bitch of a time reaching consensus. We’re all conflicted and challenged by personal demons every day, and it can be hard to overcome those things to give better government the effort necessary. We’re all busy with family and work, which usually leaves little time for anything else.

Change is hard. But if we want it that badly, we have to work for it.

Edward Snowden